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How It Works

Shoebox to shareable in four steps.

Quote it, hand it off, we digitize it, you keep everything. Here's exactly what happens to your originals along the way.

Illustration of a phone showing a quote checklist beside photo prints and a VHS tape
Step 01

Get an instant quote

Enter rough counts in the Quote Builder and see an itemized estimate — bundle discounts applied automatically, no commitment.

  • Estimates are fine — we confirm exact counts before any work starts
  • Unlabeled boxes? Text us a few photos and we'll identify the formats
  • 50% deposit holds your spot; the balance is due at delivery
Illustration of an open shipping box packed with tapes, a film reel and photo albums
Step 02

Drop off or mail in

Bring your box to our Phoenix studio, or ship it from anywhere with a prepaid label. Larger local orders may qualify for pickup.

  • Every item is logged against your order the moment it arrives
  • Sorted into labeled, sealed bins with a tracking number
  • Nothing leaves the building without being checked back out
Local drop-off · Nationwide mail-in
Illustration of a flatbed scanner and a video deck with a film reel being captured
Step 03

We digitize and review

Photos and slides are cleaned and scanned flat at professional resolution. Film and tape play back on calibrated decks, watched start to finish — never a blind batch job.

  • Manual pass on every batch: exposure, faded color, hiss, tracking
  • Files organized by the groups they arrived in — "Mom's Slides 1987," not "Scan_0042"
  • Work happens in-house in Phoenix; your originals never get shipped overseas
Illustration of a USB drive and cloud download beside a box of returned tapes and photos
Step 04

Get your files — and your originals

Digital files arrive as a cloud download link, a USB flash drive, or both. Your originals ship back or are ready for pickup the same week.

  • Download link stays live long enough to back up in two places
  • Standard formats — JPEG and MP4 — that play anywhere
  • Nothing stays with us longer than it has to

Turnaround Times

How long it actually takes

Turnaround depends on volume, not format — a shoebox moves faster than a filing cabinet.

Small < 1 week

A handful of tapes, one album, or a single carousel of slides.

Medium 1 – 3 weeks

A few boxes — the typical "cleaned out the closet" order.

Large 3 – 6 weeks

Multiple bins or a full family archive spanning decades.

Archive / Library Quoted

Institutional-scale collections — see For Business.

FAQ: Rush Orders
Need something back fast — a memorial, a milestone birthday, a court deadline? Tell us up front. We'll prioritize what we can, and tell you honestly if a timeline isn't realistic.

Start Today

Ready to see what your box is worth?